Contact Us

Have questions about ZaTix? We're here to help! Reach out to us through any of the following channels.

Email Support
Send us an email and we'll get back to you within 24 hours.

support@zatix.com

For general inquiries, technical support, and account assistance.

Phone Support
Call us during business hours for immediate assistance.

+62 21 1234 5678

Available Monday - Friday, 9:00 AM - 6:00 PM (WIB)

Office Address
Visit us at our headquarters in Jakarta.

ZaTix Indonesia

Jl. Sudirman No. 123

Jakarta Pusat 10110

DKI Jakarta, Indonesia

Business Hours
Our team is available during these hours.
Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Frequently Asked Questions

How do I purchase tickets?

Simply browse our events, select the one you're interested in, choose your tickets, and complete the payment process.

Can I cancel or refund my tickets?

Refund policies vary by event organizer. Please check the specific event's terms and conditions before purchasing.

How do I create an event?

Click on "Create New Event" from our homepage and follow the step-by-step wizard to set up your event.

Is my payment information secure?

Yes, we use industry-standard encryption and work with trusted payment processors to ensure your information is safe.

Need immediate assistance? Our support team is here to help!