Privacy Policy
Last updated: August 6, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, purchase tickets, or contact us for support. This may include:
- Name, email address, and phone number
- Payment information (processed securely through third-party providers)
- Event preferences and ticket purchase history
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Process ticket purchases and provide customer support
- Send you event confirmations and important updates
- Improve our services and user experience
- Comply with legal obligations
- Send marketing communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With event organizers for events you've purchased tickets to
- With payment processors to complete transactions
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of marketing communications
- Request a copy of your personal data
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@zatix.com